1. Introduction
Global Opportuna ("we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, forms, consultations, and communication channels, including WhatsApp.
By using our services or submitting your information to us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Country of residence
- Educational background
- Immigration or study preferences
- Visa application information
- Consultation details
- Documents voluntarily provided to us
Payment Information
Payments may be processed through third-party providers such as Stripe, Paystack, or other payment processors. We do not store full payment card information on our systems.
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website usage information
- Cookies and analytics data
3. How We Use Your Information
We use your information to:
- Provide education and immigration-related services
- Match users with programs, opportunities, or consultations
- Process service requests and consultations
- Communicate with you through email, phone, or WhatsApp
- Improve our services and website experience
- Provide funding-related guidance
- Process visa refusal support requests, including GCMS-related services
- Maintain records and comply with legal obligations
4. Sharing of Information
We may share your information with:
- Educational institutions
- Partner organizations
- Funding providers and loan partners
- Licensed immigration professionals
- Payment processors
- Technology and hosting providers
We only share information necessary to provide requested services.
We do not sell your personal information.
5. Document Handling
Documents shared with us may include:
- Passports
- Refusal letters
- Academic records
- Financial documents
We take reasonable steps to protect submitted documents and restrict access to authorized personnel only.
6. WhatsApp and Third-Party Communication
Global Opportuna may communicate with users through WhatsApp and other third-party platforms. By communicating with us through these channels, you acknowledge that such platforms may have their own privacy policies and security practices.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Provide requested services
- Maintain business records
- Meet legal or regulatory obligations
- Resolve disputes
We may securely delete or anonymize information when it is no longer required.
8. Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and understand website usage.
Users may disable cookies through their browser settings, though some features may not function properly.
9. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of electronic transmission or storage is completely secure.
10. International Users
By using our services, you understand that your information may be processed in countries outside your country of residence.
11. Your Rights
Depending on applicable laws, users may have rights to:
- Access personal information
- Request corrections
- Request deletion of certain information
- Withdraw consent where applicable
Requests may be submitted through our contact channels.
12. Third-Party Services
Our website and services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party services.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
14. Contact Us
For questions regarding this Privacy Policy, users may contact:
Global Opportuna
Website: globalopportuna.com
Email: support@globalopportuna.com